Trust and reputation

How VITAL is the reputational health of your business or organisation?

At the heart of a robust public relations program beats five foundational elements that, when combined strategically, are critical to the ongoing reputational health (and success) of any business, government body or nonprofit organisation. I call them PR’s VITAL signs, and they are: Visibility  Influence  Trust  Advocacy  Leadership  In order to thrive and prosper in …

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Growing decline in trust presents huge opportunities for savvy organisations

Australians’ trust in business, media, government and NGOs is down across the board. This is the first time all four institutions have declined in trust in the one year, and the shocks don’t stop there. According to new research released by PR giant Edelman, non-establishment voices are growing louder and they’re capturing the mood of …

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