112 Beginning your thought leader journey with the CXpert, Ben Motteram

Ben Motteram aka the ‘CXpert’ has over 20 years’ experience focussing on the acquisition and retention of customers in highly competitive industries; he helps businesses consistently deliver a level of service that surpasses expectations.

In this chat with Trevor Young, Ben explains how he has spent the past couple of years building a strategic professional platform that in turn has led to industry recognition and business opportunities.

Ben discusses how he named his business based on the availability of a Twitter handle (@CXpert) and how his blog has become a shopfront for his consulting business. He also discusses why Twitter and LinkedIn are important avenues for business development.

Later in the interview Ben reveals his involvement with a prominent Australian rules fantasy football website that attracts between 3000 and 4000 hits per day!



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